Promoting, encouraging and supporting excellence in customer care

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Welcome to the cemNZ member area

Welcome to this special member area of our website where we are building a library of tips, tools, techniques and knowledge to help members achieve their customer experience management vision.  Our collection of knowledge articles currently includes topics under the following categories:

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Access to the many areas of this site is limited to registered cemNZ members only. To register as a member, simply enter your details in the application form and we’ll send you an email as soon as your membership has been activated.  (There is no fee for joining).

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If you have forgotten your password or changed your email address please let us know and we’ll sort it out for you.