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Upcoming events

In addition to the programme of external activities and events it supports, cemNZ also hosts a series of workshops and seminars to help develop CEM awareness, skills and techniques.

The Conferenz Customer 3.1 Summit

Auckland, 24 - 25 May 2017 with Post-Conference Workshops 26 May 2017

Customer 3.1 2017



Conferenz has provided a special discount code for cemNZ members.  Please click here and log on to obtain the code:

The conference again covers three key streams:

And the workshop choices on the third day are:

Please check out the summary below (provided by Conferenz)  and there’s more information and booking details to be found on the Conferenz website at:

24 – 25 May, 2017 SkyCity Convention Centre, Auckland

This year, we’re bringing you a carefully curated agenda full of new ideas, inspiration, and a big dose of surprise! This is the event to bring your team along to take full advantage of three dynamic stream and the opportunity to network with customer champions under one roof.

Leading experts and surprise guests to inspire you over 2 days of learning on three major areas all to do with tomorrow’s empowered customers. We’ll be diving in customer experience, digital experience, and customer analytics with expert sessions and real-world case studies.

If you’re focused on bringing your customers to the heart of your strategy, then this event is for you.




Workshops hosted by cemNZ

This year, cemNZ will again be hosting a series of workshops and seminars to help develop CEM awareness, skills and techniques.  The programme of events is currently being developed so please watch this space for details.

If there is a topic you would like to see addressed, please let us know.